“A close friend of ours, who heard about our news, strongly recommended us to make an appointment with Whale & Co…”

Wendy & Emil - Eltham

As a result of an important career opportunity, our family decided to relocate from Melbourne to Sydney.  While we were deep in the process of planning our move to the ‘new land’, we decided to sell our beloved property in Eltham.  A close friend of ours, who heard about our news, strongly recommended us to make an appointment with Whale & Co, in particular Mr. Gordon Whale, the Director of the Company.

After our first meeting with Mr. Whale, we decided to appoint Whale & Co to be our agent.  The decision was not made lightly as our property represented a substantial potion of our savings; so its sale was obviously a major event in our lives.  There were three qualities that distinguished Whale & Co from other real estate agents and it was those three qualities that later proved to us that we had made the right decision in choosing Whale & Company:

• A unique business practice adopted by the Company

The company worked closely with us in order to understand the uniqueness of our property and its surrounding environment, so that the holistic value of the property could be communicated with and appreciated by prospective purchasers.  The holistic value not only including the market value of our property but also the lifestyle that could be offered by our property e.g. a green and leafy landscape, peace and tranquillity, a wide range of cafes, restaurants and wineries, and family-friendly public facilities.

• A whole range of quality services provided by the Company

As part of the marketing and the selling process, the Company had organised a range of services for us, including cleaning and decorating the property, gardening, photography, etc.  The service providers arranged by the Company were reliable, professional, and had an eye for detail.  This was absolutely essential for us as we left Melbourne for Sydney soon after the agent agreement was signed.  It is such a comfort to know that our property and interest had been well looked after even though we were hundreds of miles away.

• Mr. Whale’s expertise, sincerity and professionalism

Mr. Whale has years of experience in the real estate and he provided us with a great deal of valuable advice that worked well in the selling process.  Mr. Whale undertook his work seriously and honestly, he always kept us informed of his progress and any issues that arose.  His incredible people skills and his warm and genuine personality made him a very pleasant person to work with.

As a result of the qualities listed above and the competence of the Co and its Director, our property was sold soon after its first inspection day and the offer we received exceeded our expectation.  More importantly, Whale & Co made the entire process a delightful and stress-free experience.